Privacy Policy
This privacy policy outlines how personal information is collected, used, and protected when you visit and make purchases through our online platform for handmade clothes.
Information We Collect
We collect personal data necessary to process your orders and provide an optimal shopping experience.
- Name, billing and shipping address
- Email address and phone number for order communication
- Payment information collected securely by third-party processors
- Usage data such as IP address and browser details to improve service
How We Use Your Information
Your data is used solely to provide and enhance our clothing shop services, ensure order fulfillment, and comply with legal obligations.
- Processing purchases and deliveries
- Communicating order status and customer support
- Improving website functionality and user experience
- Preventing fraudulent activities and ensuring security
Data Sharing and Security
We do not sell or rent your personal information. We only share data when necessary with trusted partners and third-party service providers bound by confidentiality.
- Payment processors to complete transactions securely
- Logistics and delivery companies to fulfill orders
- Legal authorities when required by law
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration.
Your Rights Under GDPR
For customers in the European Union, we respect your rights under the General Data Protection Regulation (GDPR), including the rights to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Object to processing or request restriction
- Data portability in a commonly used format
To exercise these rights, please send a written request via post to the address below.
Cookies and Tracking
Our online platform uses cookies and similar technologies to enhance your browsing experience, customize content, and analyze traffic. You can manage your cookie preferences through your browser settings.
Contact Information
For privacy-related questions or to submit requests regarding your personal data, please write to us at:
Handmade ClothesCity Centre Sydney, Australia